McLennan,P.

Intellectual capital: future competitive advantage for facilities management
2000 - Journal - Customer perception / satisfaction;Financial Performance;Offices;Performance measures;Real Estate and Facilities Management
Facility Management: risks & opportunities
2000 - Book, Whole - Assessment;Building performance;Changing work styles;Culture;Environment;Knowledge / product development;Life cycle costing;New service models;Offices;Performance measures;Procurement;Individual Productivity;Organisational Productivity;Real Estate and Facilities Management
Strategic Workplace Design
2001 - Book, Section - Changing work styles;Culture;Performance measures