Strategies for Better Occupant Satisfaction
| Type | Conference Proceedings |
|---|---|
| Author(s) | Leaman,A. , Bordass,W. |
| Publication year | 1997 |
| Notes | ID: LEAMAN1997; Release the claim that highest staff satisfaction is found in either simple and simpoly managed buildings or buildings with technological complexity in the BMS but also a responsive FM department. Buildings where technology is seen as a substitute for management are seen as more likely to produce an adverse staff reaction. |
| Issue | Fifth Indoor Air Quality Conference |
| Availability | Copy in file - Workplace papers |
| Relevance to practice | High |
| Ease of application | Simple in theory but likely to run into mindsets in practice |
| Stage of application | Design and Operation |
| Evidence base | Moderate |
| Readability | High |
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