Informal communication in organisations: Form, Function and Technology
| Type | Book, Section |
|---|---|
| Author(s) | Kraut,R. E. , Fish,R. S. , Root,R. W. , Chalfonte,B. L. , Oskamp,S. , Spacapan,S. |
| Publication year | 1990 |
| URL (web address) | not available |
| Notes | ID: KRAUT1990; A rare example of factual data on the amount and type of informal communication in an R&D environment. The authors found, from analysis of video recordings, that at any one time an average 0f 38% of people in the organisation were engaged in some form of face-to-face conversation. Twenty one percent of the total were initiated informally as peoples' movements brought them into chance contact.$$ $$ |
| Issue | 5 |
| Start page | 145 |
| End page | 199 |
| Relevance to practice | Moderate |
| Ease of application | Not Applicable |
| Stage of application | Not Applicable |
| Evidence base | High |
| Readability | Moderate |
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